Privacy Policy for TicketIgnite.com
Effective Date: March 1st, 2025
Welcome to TicketIgnite.com (“Website”). Your privacy is important to us. This Privacy Policy explains how TicketIgnite, Inc. (“TicketIgnite,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you use our services (“Services”).
By accessing or using TicketIgnite.com, you consent to the data practices described in this Privacy Policy.
1. Information We Use
We use personal and non-personal information to improve our Services. This includes:
- Personal Information: Name, email, phone number, billing address, and payment details when you purchase tickets.
- Account Information: Login credentials and profile data when you create an account.
- Usage Data: IP address, browser type, and interaction data when you browse our platform.
- Payment Information: Processed securely by third-party payment providers (e.g., Stripe) and not stored by us.
2. How We Use Your Information and Data
We use your information to:
- Process ticket purchases and provide customer support.
- Verify accounts and prevent fraudulent activity.
- Improve our website and services based on user behavior.
- Send promotional emails and event updates (you can opt out).
- Comply with legal obligations and enforce our terms.
We use your data to: Provide and improve app functionality, including authentication, fraud prevention, and customer support.
Personalize your experience by recommending products, offers, and content tailored to your preferences.
Conduct analytics to understand user behavior and improve our services.
Send marketing communications and promotions relevant to your interests (with your consent).
Ensure secure and smooth payment processing.
Data Tracking:
We do not share your personal data for third-party advertising or tracking purposes outside our platform, unless explicitly disclosed.
Your data is not used for cross-app or cross-site tracking by third parties.
We do not use your names, emails, phone numbers, physical addresses, purchase history, or product interaction data for third-party tracking.
Your data is stored securely and processed in compliance with applicable privacy laws.
Your Rights:
You can access, update, or request deletion of your personal data by contacting us.
You can opt out of marketing communications at any time.
We are committed to transparency and will notify you of any significant changes to our data practices.
Please contact us For questions or concerns about your data or this policy,
Email: support@ticketignite.com
3. How We Share Your Information
We do not sell your personal information. However, we may share it with:
- Event Organizers: To fulfill ticket purchases and manage event access.
- Service Providers: Payment processors, cloud storage, and analytics services.
- Legal Authorities: If required by law or to protect against fraud and security threats.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and tracking technologies to improve your experience. These include:
- Essential Cookies: Required for website functionality.
- Analytics Cookies: Used to analyze user behavior (e.g., Google Analytics).
- Advertising Cookies: Used for personalized ads.
5. Data Security
We implement security measures to protect your personal information, including encryption, firewalls, and secure payment processing. However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have rights to:
- Access, update, or delete your personal data.
- Opt out of marketing communications.
- Restrict or object to data processing.
- Request data portability.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. Please review their policies before providing personal information.
8. Children’s Privacy
TicketIgnite.com is not intended for children under 13. We do not knowingly collect personal information from minors. If we discover such data, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with a new effective date. Your continued use of our services after any updates constitutes acceptance of the revised policy.
10. Data Collection Policy
TicketIgnite is committed to protecting your privacy and providing a safe user experience.
This policy explains the types of data we collect, how we use it, and your rights regarding your personal information.
What Data We Collect:
We collect the following types of data when you use our app and website:
Personal Identifiers: Names, email addresses, phone numbers, and physical addresses.
Account Information: User IDs linked to your account profile.
Payment Information: Data related to your purchases and payment methods, processed securely.
Interaction Data: How you interact with our app, including clicks, searches, and browsing history.
Purchase History: Records of your ticket purchases and transactions.
Communication Content: Emails or text messages sent through or related to our services policy.
11. Contact Us
If you have any questions or concerns about these privacy policy or our Terms of Service, please contact us at: TicketIgnite, Inc.
📍 Mailing Address: TicketIgnite, Inc.
6285 E Spring St #308, Long Beach, CA 90808
Email: Support@TicketIgnite.com